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Showing posts with label Twitter. Show all posts
Showing posts with label Twitter. Show all posts

Tuesday, July 23, 2013

True Engagement via Social Media: Honda's Latest Campaign

Posted on 3:44 PM by Unknown
Honda launched a very creative social media campaign recently designed to truly drive engagement.  The company created a powerful back-and-forth conversation with its customers.  To kick off its summer promotions, Honda asked customers to write tweets using the hashtag #wantnewcar if they were itching to ditch their old car for a new set of wheels.   The company responded with six-second personalized Vine videos in response to some of these creative tweets.  The Vine videos made suggestions for new Honda cars and encouraged these potential customers to take a closer look.  As you might imagine, this campaign created quite a conversation between Honda and potential customers, as well as among consumers.    Check out this creative exchange as one example of the type of back-and-forth that emerged.  You can see that Honda was truly trying to have some fun with this campaign. 

Did the social media campaign have an impact?  It tripled Honda's engagement via Twitter.  According to this article, the hashtag has been used nearly 7,000 times.  The article reports that, "The word 'Honda' received an estimated 247 million impressions between July 14 and Tuesday morning." 

Has this incredible level of social media engagement with the consumer led to increased revenues?  That will be the key question.  We will watching closely to see if Honda reveals any data on the connection between the increased social media engagement and auto sales. 
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Posted in Honda, social media, Twitter, Vine | No comments

Friday, July 19, 2013

The Relationship between TV and Twitter: The Sharknado Case

Posted on 4:00 AM by Unknown

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Posted in Sharknado, TV, Twitter | No comments

Wednesday, July 3, 2013

Flocking Behavior on Social Media Can Lead to Narrow Thinking, Flawed Decisions

Posted on 9:00 AM by Unknown
Ethan Zuckerman has written about an important issue regarding our use of social media.   The Harvard Gazette recently wrote about a talk that Zuckerman gave at Harvard's Berkman Center for Internet and Society.  Berkman noted, "Human beings flock; we tend to seek out people like us."  He argued that individuals tend to engage in a great deal of "flocking" behavior on social media platforms.   They find and follow people who are very similar to them.  He says, "We have a talent for finding people with the same socioeconomic background or racial background. But this tendency to flock may be keeping us from finding the information we need... My fear is that our tools are not promoting diversity."   In short, we are not experiencing a wide range of perspectives on issues and topics.  We are hearing from voices that are similar to ours.  As a result, we are vulnerable to the confirmation bias, i.e. we are looking for information that confirms what we already believe.   Cognitive diversity can be an important factor when making decisions, yet social media seems to discourage the nurturing of this key attribute.  For more on Zuckerman's work, see this Ted Talk below:


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Posted in decision making, flocking, social media, Twitter, Zuckerman | No comments

Thursday, February 16, 2012

Top 50 Business Professors on Twitter

Posted on 1:12 PM by Unknown
I'm very honored to have been named one of the top 50 business school professors on Twitter by the MBAPrograms.org website.   Thank you so much!   I hope my blog readers will follow me on Twitter.  The handle is @michaelaroberto
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Posted in Twitter | No comments

Friday, December 2, 2011

How Twitter Generates Revenue

Posted on 4:24 AM by Unknown
Business Insider CEO and Editor-in-Chief Henry Blodget conducted this very informative interview the Twitter's Chief Revenue Officer Adam Bain.  Check it out to learn more about how advertising and sponsored tweets work on the Twitter platform.



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Posted in advertising, Twitter | No comments
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      • Hiring Unqualified Candidates: Why Do We Make That...
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