NightLiveGreat
Tuesday, May 29, 2012
Captain Sullenberger: Dealing with the Unexpected
Posted on 1:58 AM
by Unknown
Email This
BlogThis!
Share to X
Share to Facebook
Share to Pinterest
Posted in
CRM
,
leadership
,
teams
|
No comments
Newer Post
Older Post
Home
0 comments:
Post a Comment
Subscribe to:
Post Comments (Atom)
Popular Posts
Understanding Cultural Differences: The Michigan Fish Test
Check out this image. What do you see? Source: Richard Nisbett via CNN.com In this article for CNN, Columbia Professor Sheena Iyengar d...
I Get It, but How Do I Change My Boss' Behavior?
Often, when I'm working with emerging leaders or high potentials in an organization, I hear them say something like the following: ...
Fewer Startups in Japan: Lessons for all Nations
I'm here teaching in Tokyo for a week, as I have each July for the past decade. Therefore, I thought it would be appropriate to offer ...
Curing CEO Disease
The Wall Street Journal's Joann Lublin wrote a terrific column this week about "CEO disease." Specifically, she writes about...
Are Network Effects Over-rated?
Nir Eyal and Sangeet Paul Choudary have written an absolutely terrific column for TechCrunch about network effects. The essay is titled, ...
The Protege Effect
Fast Company's Drake Baer has a new column titled, "Why Teaching Makes You Smarter." In the article, he draws upon a terrif...
Are People More Cooperative When They Make Speedy, Intuitive Choices?
David Rand, Joshua Greene, and Martin Nowak have conducted a series of interesting new experiments that show a correlation between decisio...
The Dollar Shave Club: Look Out Gillette?
The Wall Street Journal reports today about the rapid and surprising emergence of a new competitor to Gillette in the razor and blades busi...
Should Pepsi Divest Frito Lay?
As many of my readers know, I am often skeptical of diversification strategies. I prefer focused firms that place their undivided attention...
The Power of Grit
Paul Tough has written a thought-provoking new book titled, How Children Succeed: Grit, Curiosity, and the Hidden Power of Character . Tou...
Categories
3M
(1)
AARs
(1)
Abrashoff
(1)
Accountability
(2)
acquisitions
(10)
activist investors
(1)
admissions
(1)
advertising
(13)
advice
(1)
after-action reviews
(1)
aging
(1)
airlines
(1)
algorithms
(2)
alignment
(1)
altruism
(1)
Amazon
(9)
ambition
(2)
American Airlines
(1)
Amy's Baking Company
(1)
analysis paralysis
(1)
analytics
(4)
Android
(1)
Andy Kaufman
(1)
Anheuser Busch Inbev
(1)
animation
(1)
anxiety
(2)
apology
(3)
apple
(8)
apps
(1)
Asch
(1)
associational thinking
(1)
Audi
(1)
auteur
(1)
authenticity
(2)
auto industry
(1)
Avon
(1)
Baba Shiv
(1)
bad news
(2)
bailout
(1)
bankruptcy
(4)
Banks
(1)
Barnes and Noble
(1)
baseball
(1)
beer
(1)
beer industry
(1)
Ben and Jerry's
(1)
Bergdorf Goodman
(1)
Berger
(1)
Berkun
(1)
Best Buy
(2)
Bezos
(2)
big data
(4)
Black Friday
(2)
blades
(1)
BMW
(1)
Boards
(1)
boards of directors
(4)
bonuses
(1)
book
(1)
books
(1)
BOPS
(1)
bourbon
(1)
BP
(2)
brain research
(1)
brainstorming
(9)
brainteasers
(1)
brand
(3)
brand dilution
(2)
brand equity
(3)
brand extensions
(1)
branding
(4)
brands
(4)
break-up
(3)
breakup value analysis
(1)
Brené Brown
(1)
Bryant University
(1)
budget
(1)
Budweiser
(1)
Build-A-Bear
(1)
Burger King
(1)
business class
(1)
business model
(1)
business models
(1)
business plans
(1)
business school
(1)
Cadillac
(1)
CAFE
(1)
Cain
(1)
candid dialogue
(1)
candy
(1)
careers
(3)
Carlyle
(1)
Carnival
(1)
cash cows
(1)
cash flows
(2)
celebrities
(1)
CEO compensation
(3)
CEOs
(4)
Challenger
(1)
change
(3)
characters
(1)
charisma
(1)
cheating
(1)
Chevron
(1)
China
(2)
chocolate
(2)
choice
(4)
Chris Stevens
(1)
Christensen
(2)
clutch
(1)
co-founders
(1)
coaching
(2)
Coca-Cola
(1)
coffee
(1)
cognitive bias
(5)
cognitive skills
(1)
Coke
(2)
collaboration
(4)
college
(4)
college athletics
(1)
colleges
(1)
Columbia
(1)
commencement
(1)
commencement speech
(1)
communication
(4)
compensation
(9)
competency models
(1)
competition
(2)
competitive positioning
(1)
competitiveness
(1)
computers
(1)
concerts
(1)
conflict
(4)
conflict management
(1)
conformity
(1)
conglomerate
(1)
conglomerates
(2)
consumer behavior
(3)
continuous improvement
(1)
controversy
(1)
cooperation
(1)
core business
(1)
corporate governance
(4)
corporate jets
(1)
Corporate Social Responsibility
(1)
corporate strategy
(1)
counterfactual thinking
(1)
creativity
(25)
crisis management
(1)
critical ability
(1)
CRM
(1)
crowdsourcing
(5)
cruise
(1)
cultural differences
(2)
culture
(6)
customer experience
(2)
customer satisfaction
(2)
customer service
(6)
Dan Heath
(1)
Daniel Pink
(1)
David Burkus
(1)
debt
(1)
deciision making
(1)
decision making
(17)
decision-making
(15)
Deepwater Horizon
(1)
deliberate practice
(1)
Delta
(1)
design
(4)
design thinking
(3)
devil's advocate
(1)
Diapers.com
(1)
directors
(1)
dishonesty
(1)
Disney
(3)
disruptive technology
(8)
dissent
(4)
diversification
(7)
divestiture
(1)
dividends
(1)
Dollar Shave Club
(1)
doodling
(1)
Dove
(1)
Dr. Woody
(1)
Ducati
(1)
Duhigg
(1)
earnings forecasts
(1)
ecommerce
(3)
economic growth
(1)
economies of scale
(5)
Edmondson
(1)
education
(3)
Eisenhower
(1)
Eisner
(1)
Electronic Arts
(1)
email
(1)
emerging markets
(3)
emotions
(1)
employee engagement
(4)
employee recognition
(1)
employees
(1)
empowerment
(1)
endorsements
(1)
endowment effect
(1)
Engagement
(2)
entertainment
(1)
entrepreneurship
(11)
entrerpreneurship
(1)
ESPN
(3)
ethics
(3)
ethnography
(1)
Etsy
(1)
European debt crisis
(1)
Everest
(2)
evolution
(1)
execution
(1)
exercise
(1)
exit interviews
(1)
experimentation
(4)
expertise dissensus
(1)
experts
(1)
Facebook
(5)
faculty
(1)
Fadell
(1)
failure
(5)
Failures
(3)
fair process
(1)
Fastenal
(1)
feedback
(1)
female leaders
(1)
filtering
(1)
financial statements
(1)
first mover advantage
(1)
flattery
(1)
flocking
(1)
focus groups
(1)
Ford
(3)
freemium
(2)
Friendly's
(1)
fuel economy
(1)
furniture
(1)
Gallup
(1)
game theory
(3)
games
(1)
gaming
(1)
Gap
(1)
gatekeepers
(1)
GE
(1)
gender bias
(2)
gender differences
(1)
Gillette
(1)
Gilt Groupe
(1)
global
(1)
globalization
(2)
GM
(1)
goals
(2)
Goodreads
(1)
Google
(6)
gossip
(1)
governance
(5)
graduates
(1)
graphic facilitators
(1)
Great Courses
(2)
grit
(1)
grocery
(1)
ground rules
(1)
group dynamics
(9)
Groupon
(1)
groups
(4)
groupthink
(3)
growth
(3)
guilt
(1)
Hackman
(1)
Halvorson
(1)
happiness
(1)
Hasbro
(1)
HBS
(1)
health care
(2)
Heath brothers
(1)
Henry Stewart Talks
(1)
heuristics
(1)
hierarchy
(2)
high achievers
(1)
higher education
(2)
Hilton
(1)
hiring
(6)
Home Depot
(1)
Homeboy Industries
(1)
Honda
(1)
House of cards
(1)
HP
(4)
HR
(1)
human resources
(27)
Iams
(2)
IBM
(1)
ice cream
(1)
IDEA
(1)
IDEO
(1)
Iger
(1)
IKEA
(1)
Improv
(2)
inattentional blindness
(1)
incentives
(5)
India
(1)
industrial policy
(1)
industry structure
(2)
inflation
(1)
influence
(1)
information overload
(1)
Information sharing
(2)
innovation
(40)
Instagram
(2)
insurance
(1)
intellectual property
(1)
international
(1)
internet
(2)
internet privacy
(1)
interviews
(6)
intrinsic motivation
(1)
introverts
(2)
Intuit
(1)
intuition
(1)
investors
(2)
invisible gorilla
(1)
IPO
(3)
iPod
(1)
IRS
(1)
Isaacson
(1)
Iyengar
(1)
J.C. Penney
(3)
Japan
(5)
JC Penney
(3)
JetBlue
(1)
Jimmy Kimmel
(1)
Job interviews
(1)
job search
(1)
Jobs
(6)
Johnnie Walker
(1)
joint ventures
(1)
Jon Stewart
(1)
Keith Sawyer
(1)
Keurig
(1)
Kindle
(1)
Kodak
(1)
Korea
(1)
Kraft
(1)
labor markets
(1)
Lady Gaga
(1)
Lafley
(1)
Lampert
(1)
LDRLB
(1)
leadership
(80)
leadership development
(12)
leadership transitions
(1)
lean startup
(2)
learning
(7)
Lego
(1)
Lenovo
(2)
lifetime value of a customer
(1)
Lincoln
(1)
Little Bets
(1)
Loeb
(1)
logistics
(1)
lone genius
(1)
Long Tail
(1)
loss aversion
(1)
LTV
(1)
Lululemon
(1)
Maker's Mark
(1)
management by walking around
(1)
manufacturing
(1)
marginal cost
(1)
market research
(2)
market share
(1)
marketing
(22)
marketing research
(1)
marketing to children
(1)
Marriott
(1)
Mattel
(1)
MBWA
(1)
McDonald
(1)
McDonald's
(1)
McKinsey
(1)
media
(2)
meetings
(3)
Memorial Day
(1)
mentorship
(2)
mergers
(4)
metrics
(2)
Michael Porter
(1)
Michigan Fish Test
(1)
Microsoft
(1)
Microsoft Surface
(1)
military
(1)
milkshake test
(1)
millenials
(1)
mission
(1)
mistake
(1)
mistakes
(2)
mobile
(2)
Monster
(1)
Montgomery
(1)
moral behavior
(1)
moral standards
(1)
motivation
(7)
motorcycles
(1)
Motorola
(1)
movies
(1)
Mulally
(1)
Mullaly
(1)
multinationals
(1)
multitasking
(1)
Murdoch
(1)
music
(1)
Myth of the Garage
(1)
narcissism
(3)
narratives
(1)
NASA
(2)
Navy
(1)
NCAA
(1)
negotiation
(1)
negotiations
(1)
Net Promoter Score
(1)
NetFlix
(7)
network effects
(2)
neuroscience
(1)
new groupthink
(1)
New manager
(1)
New product development
(1)
News Corp
(1)
NFL
(1)
Nike
(1)
noble profession
(1)
Nokia
(1)
non-compete agreements
(1)
Nook
(1)
Nordstrom
(1)
Nutella
(1)
observation
(2)
off-price retail
(1)
Office Depot
(1)
office supplies
(1)
OfficeMax
(1)
oil
(1)
oil industry
(1)
oil spill
(2)
Old Milwaukee
(1)
Olympics
(3)
online dating
(1)
online marketplace
(1)
online shopping
(1)
Orbis
(1)
Oreo
(1)
organic growth
(1)
organization structure
(1)
organizational structure
(2)
overconfidence
(1)
packaging
(1)
Paul Levy
(1)
PC
(1)
Pepsi
(2)
performance evaluation
(3)
peripheral knowledge
(1)
personal brand
(1)
personality
(2)
personalization
(1)
persuasion
(2)
Piskorski
(1)
Pixar
(2)
Planet Fitness
(1)
politics
(1)
Postal Service
(2)
power
(2)
Power of Habit
(1)
Powerpoint
(1)
premium
(1)
presentations
(3)
prevention focus
(1)
price
(1)
pricing
(6)
pricing strategy
(1)
private equity
(2)
private label
(1)
problem finding
(2)
problem solving
(1)
problem-finding
(2)
process losses
(1)
processes
(1)
Proctor and Gamble
(6)
product design
(1)
productivity
(3)
professors
(1)
project management
(1)
promotion
(1)
promotion focus
(1)
promotions
(1)
protege effect
(2)
prototypes
(2)
psychology
(1)
public relations
(3)
public speaking
(4)
purpose
(1)
quality
(3)
questions
(2)
Qwikster
(3)
Rasmussen
(1)
razors
(1)
reality TV
(1)
reasoning
(1)
recessions
(1)
recognition
(2)
recommendations
(1)
Red Cross
(1)
Redbox
(1)
reference checks
(1)
reflection
(1)
regulation
(1)
reputation
(1)
research
(3)
Research and development
(1)
resource allocation
(1)
restaurants
(1)
retail
(29)
retailers
(1)
retention
(3)
reviews
(1)
rewards
(2)
Richard Branson
(1)
risk
(7)
risk-taking
(2)
rock and roll
(1)
Ron Johnson
(1)
rules of thumb
(1)
safety
(2)
salary negotiations
(1)
Saturday Night Live
(2)
scandal
(1)
scarcity
(1)
Schulze
(1)
search
(1)
Sears
(4)
SEC reporting
(1)
See's Candies
(1)
self-confidence
(1)
self-control
(1)
serendipity
(1)
serotonin
(1)
severance
(1)
shame
(1)
Sharknado
(1)
shopping
(1)
simulation
(2)
Skanska
(1)
Skechers
(1)
small business
(1)
small wins
(1)
smartphones
(2)
SNL
(3)
Snooth
(1)
Snowe
(1)
social currency
(1)
social enterprise
(1)
social gaming
(1)
social influence
(2)
social media
(14)
social networks
(1)
soda
(1)
solar power
(1)
Solyndra
(1)
Sony
(1)
speaking up
(2)
speed
(1)
spinoff
(1)
spinoffs
(1)
sports radio
(1)
Stand-up Economist
(1)
Stanford
(1)
Staples
(2)
Starbucks
(6)
start-ups
(1)
startups
(6)
status
(3)
Steelcase
(1)
Steve Jobs
(2)
stock options
(1)
stories
(1)
storytelling
(1)
strategic planning
(1)
strategy
(41)
stress
(2)
substitutes
(1)
succession
(5)
supermarkets
(1)
supply chain
(1)
surveys
(1)
Susan Cain
(2)
switching costs
(1)
synergies
(2)
synergy
(1)
talent
(2)
talent management
(9)
talent retention
(1)
Target
(3)
target market
(1)
taste test
(1)
teaching
(3)
team dynamics
(9)
team scaffolds
(1)
teaming
(1)
teams
(24)
technology
(2)
TED
(2)
telecommuting
(1)
television
(1)
tennis
(1)
test
(1)
Thanksgiving
(1)
The Daily Show
(1)
Ticketmaster
(1)
Time management
(2)
Timothy Judge
(1)
Tina Fey
(1)
TJX
(1)
top management teams
(2)
Toyota
(1)
toys
(2)
tradeoffs
(2)
transaction costs
(1)
Triumph
(1)
trust
(1)
tuition
(1)
tuition bubble
(1)
turnaround
(2)
turnover
(1)
TV
(2)
Twitter
(5)
Tyco
(1)
Uber
(1)
Unbroken
(1)
uncertainty
(1)
Uniqlo
(1)
universities
(3)
university
(1)
Unlocking the Truth
(1)
unrelated diversification
(1)
user-generated content
(1)
USS Greeneville
(1)
vacation
(1)
valuation
(1)
Values
(2)
venture capital
(1)
vertical integration
(7)
video games
(3)
Vine
(1)
VIPs
(1)
viral
(1)
viral marketing
(1)
Virgin Atlantic
(1)
virtual teams
(1)
vision
(2)
volatility
(1)
Vosques Haut-Chocolat
(1)
wait times
(1)
Wal-Mart
(1)
Warren Buffett
(2)
Washington Post
(1)
Wharton
(1)
Whitman
(1)
Why Great Leaders Don't Take Yes For an Answer
(2)
Will Ferrell
(1)
wine
(2)
wisdom of crowds
(1)
work
(2)
work ethic
(1)
workspace
(1)
Yahoo
(1)
Yelp
(1)
Yum Brands
(2)
Zamperini
(1)
Zuckerman
(1)
Zynga
(2)
Blog Archive
►
2013
(126)
►
August
(7)
►
July
(21)
►
June
(15)
►
May
(17)
►
April
(16)
►
March
(14)
►
February
(17)
►
January
(19)
▼
2012
(219)
►
December
(14)
►
November
(17)
►
October
(19)
►
September
(16)
►
August
(12)
►
July
(22)
►
June
(18)
▼
May
(24)
Making the Novel Seem Familiar
Captain Sullenberger: Dealing with the Unexpected
CEOs with Military Experience
When Hierarchy Helps?
Illustrated Brainstorming Tips
Made in the USA: Can it be a Differentiator?
More Honest Customer Responses on Surveys?
Jon Stewart on the Internet and Social Media
Understanding Your Customer: The Unasked Question...
Advice to College Graduates
Classic Hiring Mistake
Does a Flat Organization Have Negative Consequences?
The Challenge at Etsy
Leadership Immersion at Hilton Hotels
Bed Bath & Beyond Acquires Cost Plus
Don't Ask Your Customers To Invent New Products
Power without Status: A Recipe for Disaster?
Bill Rasmussen: Founder of ESPN - Great Entreprene...
Bryant Collegiate Entrepreneurs Organization
Homeboy Industries: The Story of Father Greg Boyle
Corporate Social Responsibility: How Do Firms Get ...
Branson Ice Cubes?!
Carlyle Group and Other Private Equity Firm IPOs
Should Coke Acquire Monster?
►
April
(24)
►
March
(17)
►
February
(17)
►
January
(19)
►
2011
(155)
►
December
(17)
►
November
(19)
►
October
(24)
►
September
(26)
►
August
(17)
►
July
(22)
►
June
(23)
►
May
(7)
Powered by
Blogger
.
About Me
Unknown
View my complete profile
0 comments:
Post a Comment